Studies show that hearing loss and maintaining your balance go hand in hand. They also show that those who wear hearing aids enjoy a significant advantage when remaining steady on their feet. 

For the delicate technology included in today’s hearing aids to perform at their highest level and provide you with the most benefits, they need a little bit of TLC from time to time. 

Whether you are one of our patients in the Scottsdale area or a hearing aid wearer who wants to get the most out of your hearing instruments, our professionals are ready to help with a professional cleaning and performance check.

Should You Take Care of Your Devices at Home?

We always encourage our patients to practice regular maintenance and cleaning on their hearing aids since everyday wear can result in a build-up of wax, debris, and moisture. Daily cleaning and inspection will also help you identify any damage to your device before it becomes a serious performance and/or repair issue.

We often hear of the same few troubleshooting issues, which are easily fixed by following a simple troubleshooting guide. Your device should perform at its best for four to five years, but in certain circumstances, and to take advantage of new technologies, you should consider updating or upgrading your equipment to continue to get the most benefit.

Our friendly team is eager to help guide you through any of these processes, but we also hope you will call on us to take advantage of one of the most important aspects of hearing aid care, an annual professional clean and check by our doctors of audiology.

What Can You Expect from a Professional Clean and Check?

Our experts have the experience, training, and equipment to provide a deeper level of hearing instrument cleaning while also checking or testing the performance of your hearing aids. 

We are also happy to clean and check all types and brands of hearing instruments except cochlear implants. Cleaning involves:

  • Changing out the wax trap or wax guard, the dome, and retention cord.
  • We vacuum out any accumulated wax and debris from internal areas.
  • Our final step involves placing them in our drying chamber to draw out any moisture.

When you call us to schedule a clean and check appointment for your hearing aids, you can expect to receive our service right away.

Our existing patients receive this service as part of our ongoing hearing care. We honor our nation’s military veterans with complimentary clean and check service as well. 

Scottsdale ENT’s clean and check service is available to anyone, including non-patients, in the Scottsdale community for just $40. In addition, we service hearing aids for the life of the hearing aids, not just the duration of the manufacture’s warranty, usually three years.

We Can Help You Get the Most from Your Hearing Aids

We want to ensure that everyone in our community who uses hearing aids gets the most from them, so we welcome all old, current, and new patients to our clinic to take advantage of this service.

If you or someone you know wants to schedule a professional hearing aid clean & check with one of our experts, please get in touch by calling us at 684-1080.

We hope to hear from you soon!


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Dr. Natacia N. Howard

Natacia is from a small village in northern Wisconsin. She obtained her Doctorate of Audiology (Au.D.) from A.T. Still University – Arizona School of Health Sciences in 2013. She joined Scottsdale Ear, Nose and Throat in 2016 and specializes in vestibular diagnostic and hearing aid fittings. In her spare time, she likes to spend time with her husband, family and friends, cuddle her kitties and play softball.
    You don’t realise you’re walking with a rock in your shoe until you’re able to hear again – Regina’s Story

    Regina has suffered from hearing problems since she was an infant, recognized as regular chronic ear infections. And, as with unfortunate events, she has experienced a multitude of audiology catastrophes.

    It was many years before Regina crossed paths with Scottsdale Ear, Nose & Throat; where her lifetime of hearing problems was addressed effectively and treated with the delicate care that she desperately required.

    Regina’s journey began when she was taken to a regular paediatrician by her mother from a young age. Her ears were, what we describe as an audiologists recipe for disaster, ‘flushed out’.

    This dangerous procedure caused a nasty infection, which spread to her mastoid bone and, at the age of 15, she underwent a tympanoplasty mastoidectomy to stop the infection spreading. This only forbade her future struggles with hearing loss. 

    As with poor diagnosis, Regina was faced with another canaloplasty which didn’t work. Soon after, she received a BAHA, which is a cochlear implant in her skull that acts as a sound processor that detects sound and transforms it into vibrations. 

    However, suffering from a history of poor hearing care, she was unaware of the former issues her ear presented.

    By now, this would be described as any audiologists nightmare. But, we’re proud to have helped Regina on her road to optimum hearing and reconnect her to her loved ones.

    When she arrived at Scottsdale Ear, Nose & Throat it was evident that she was losing hearing on her right side. At this point, she was fitted with a ReSound hearing device, which provided the catalyst to a new and improved hearing.

    The first thing Regina noticed was the indefinite sound she had been making whilst emptying the dishwasher, completely unaware of the noise she was making!

    “I mean, the detail that I can hear now it’s like, Whoa, I didn’t realize I was making that much noise. I need to be quieter!”

    Treated with professional care, Regina received a comprehensive hearing assessment with Dr. Debra Hamila.

    “I just love, love, love Dr. Hamila, she is such a professional and loving person. I was so impressed with the office and what she did with the ReSound, I just love her.”

    Like many others, it takes years for people to realize they have a hearing problem. Regina described this moment as life-changing.

    “You don’t realise you’re walking with a rock in your shoe until you’re able to hear again. Especially now I’m a full-time Grammy Nanny, I can hear so much more and it has enriched my life incredibly.”

    What advice would you give to someone who is deliberating on taking the first step towards better hearing?

    “My advice to them would be to have a hearing test. Especially as we age our hearing goes down. It’s really unfortunate that people carry their pride and are not willing to learn to walk with the rock in their shoe. You don’t realise you’re waking with a rock in your shoe until you’re able to hear again.”

    Regina is one of many patients who has been impacted by our audiological services and we are proud to have been able to provide the tool towards better hearing and a lifetime of many more memories.