Monica Burford
Monica Burford MHI, CPC
Clinic Manager, Certified Professional Coder
Monica has been with Scottsdale Ear, Nose, and Throat since the summer of 2020. After working her way up from a front desk receptionist to a medical assistant, she now holds the title of Clinic Manager.
She completed her Master’s Degree in Healthcare Innovation from Arizona State University in 2021 and has since obtained her certification in medical coding. Monica’s unique skillset and experience assists patients with their questions regarding treatment plans, upcoming surgeries, insurance billing, and much more.
On the weekends, Monica loves to attend music festivals (with proper hearing protection, of course).
What Our Patients Are Saying
Dr. Heiland was full of good advice
I was there pre covid and everyone was very nice especially the office manager. The testing lady was excellent too and Dr Heiland was full of good advice and very easy to talk to.
Jim J
Dr. Heiland and his staff have been taking care of myself and my family for many years.
Dr. Heiland and his staff have been taking care of myself and my family for many years. He is a caring doctor who shows his dedication by taking time with his patients and answering all questions. Dr. Heiland is a trusted professional and friend!
Kathy Allen
Dr. Cheryl Mackechnie is excellent to work with.
She Performed my surgery this month and was very resposive and available to me afterwards when I had question/concerns. I would definitely recommend Dr. Mackechnie!
Donita Mcglasson
They listened to my issues and concerns
Unfortunately - I'm a lifetime award winner for allergy/sinus issues, which in many cases, requires short-term assistance from experienced professionals. I called Dr. Heiland's office and secured an appointment within 48 hours. Bridget (PA) and the audiologist were both superb.
Dale V
Debbie is the best audiologist I have met in my 40 years of nursing
Very caring physicians and staff and when you have Meniere's Disease that is so important. It is very easy to get an appointment or phone call when you are having an issue. Plus Debbie is the best audiologist I have met in my 40 years of nursing.
Joanne M
Dr. Heiland has been my doctor for 20 years.
Dr. Heiland has been my doctor for 20 years when i was diagnosed with stage 3 cancer in neck area. His aggressive treatment of my cancer is main reason I am still alive. His bedside manner is as good as it gets. He is without a doubt the very best head and neck surgeon in the phoenix area.
Bill Hare Scottsdale AZ
Scottsdale Ear, Nose, and Throat has served thousands of patients over the years,
providing professional, cutting edge health care with positive results. Here are comments
about us from a number of our patients.
Schedule An Appointment
You can schedule your appointment or speak to a member of the team by calling (480) 684-1080.
Or you can simply complete the form on this page and one of our friendly team members will be in touch to discuss your appointment and schedule a convenient time for you to visit Scottsdale ENT.