There is so much heartbreak during these difficult times. At Scottsdale Ear, Nose and Throat – we want to do everything that we can to help.

That’s why during these quieter times while in-office appointments are suspended, our team have been collating all the local help, support and information for our community.

Financial Support

Utility Assistance – LIHEAP

If you require help with your energy, then the Community Action Programs (CAPs) and other designated local providers offer programs to assist.

Rent Assistance – Salvation Army

The Salvation Army offers special one-time assistance to help you pay your rent. They can also help with utility bills, medicine, food, clothing and transportation. For assistance, use the link below to find the location nearest you and click on Emergency Assistance:

Unemployment Assistance – Arizona Gov

If you require financial support or have lost your job due to the COVID crisis, then the Arizona Department of Economic Security Unemployment Assistance may be able to help.

Financial Support  – The United Way Economic Relief Fund

If you need assistance finding food, paying housing bills or other essential services, use the search bar on the website below to find your local 2.1.1 or dial ‪211 to speak to someone who can help.

Military Assistance Mission (MAM)

MAM is helping struggling military families whose finances may have been disrupted.  All current Arizona military E-5 and below are eligible for assistance.

Short-Term Crisis Services

This program provides temporary assistance to low-income families experiencing an emergency need that cannot be met immediately by their own income, and resources to help stabilize an immediate financial crisis. A dependent child must live in the home.

Main Website:

Contact information for each Arizona county:

Resident Relief Foundation:

Avanti Residential has a current partnership with this program.  This program provides  rent assistance to residents who have a good payment history, a proven source of  income and who have lived at their community for a minimum of 9 months.

‪(818) 938-1701 or visit

Utility Assistance – Project S.H.A.R.E. (Service to Help Arizonans with Relief on Energy)

Emergency assistance is given to people who, due to crisis situations, are unable to pay their basic household energy bills and have exhausted all other potential sources of aid. Assistance is limited to one grant per year, per recipient. SHARE is not a welfare or other government-funded program.

To find your local Salvation Army Location, please click here:

Rent Assistance – Catholic Charities

Catholic Charities has emergency assistance grants that can help you pay your rent.  There are thousands of locations around the country, however the main Arizona offices are noted below. If a center isn’t in your town or city then call a nearby Catholic Charity organization or try a church. Many locations cover nearby counties, or they may have information on other churches or organizations in your immediate area.

Catholic Charities Community Services, Phoenix
4747 North 7th Avenue
Phoenix, Arizona
Dial for help and hours: ‪(602) 285-1999.

Foundation for Senior Living, Phoenix
1201 East Thomas Road
Phoenix, Arizona 85014
Call (602) 285-1800

Another Round, Another Rally

This Phoenix based nonprofit agency is a financial resource for people in the hospitality industry who are currently jobless.  This is geared toward dishwashers, busboys, service hosts and cashiers.  The group is giving out $500 to every unemployed person who applies on their website and uploads their last pay stub.

Restaurant Workers Community Foundation (RWCF)

This foundation recently launched the RWCF COVID-19 Emergency Relief Fund. The fund collects donations to provide relief to individual workers affected by the coronavirus and to create zero-interest loans to businesses.

Email for additional information

Recruitment Support

Arizona at Work

This is a state-wide workforce development network that helps employers recruit, develop and retain employees.

Arizona Businesses Hiring Right Now

The website below provides a list of local businesses that are currently hiring. The website below will provide you with links (or contact information) for each of these companies.

Maricopa County Jobs

The website below lists open Maricopa County positions.


Medical Assistance 

Medical Support – Gov

The Arizona Health Care Cost Containment System (written as AHCCCS and pronounced ‘access’) is Arizona’s Medicaid program, a federal health care program jointly funded by the federal and state governments for individuals and families who qualify based on income level.

The Disaster Distress Helpline

If you need help, then the ‘Disaster Distress’ line offers counselling and support to people affected by the Coronavirus pandemic


First Things First Family Resource Network

are more than 30 family resource centers across Maricopa County. They may be located in a school, church or hospital, but no matter the setting, family resource centers focus on strengthening families, providing positive parenting tools and nurturing early childhood development.

Hope Women’s Center- food, utility, prayer support

Women’s Health Innovations of Arizona

Lifespan of Parenthood understand the process of becoming a parent and moving through the many transitions of parenthood can be full of joy, but also stress and struggle…..many families are dealing with infertility, loss around parenthood, special needs, medical needs, school transitions to empty nesters.

Additional Help/Guidance

FEMA’s Rumor Control

FEMA tries really hard to keep up with rumors going on and address them to avoid unnecessary panic

Scam Call Support

If Arizona has a major disaster declaration those scam calls will increase tremendously.

– Only follow information from credible sources such as:

– NEVER give your personal information to someone who contacts you. If someone is claiming to be FEMA, you should hang up and call FEMA at 1-800-621-3362 to verify if the call was legitimate.

– As of right now, Arizona does not have a major disaster declaration, therefore all FEMA calls to people living in the state would be scammers.

The following website shows FEMA’s current disaster declarations:

As COVID-19 progress, our team will continue to update this list of support/help.

Do you know somebody that needs to see this? Why not share it?

Dr. Natacia N. Howard

Natacia is from a small village in northern Wisconsin. She obtained her Doctorate of Audiology (Au.D.) from A.T. Still University – Arizona School of Health Sciences in 2013. She joined Scottsdale Ear, Nose and Throat in 2016 and specializes in vestibular diagnostic and hearing aid fittings. In her spare time, she likes to spend time with her husband, family and friends, cuddle her kitties and play softball.
    You don’t realise you’re walking with a rock in your shoe until you’re able to hear again – Regina’s Story

    Regina has suffered from hearing problems since she was an infant, recognized as regular chronic ear infections. And, as with unfortunate events, she has experienced a multitude of audiology catastrophes.

    It was many years before Regina crossed paths with Scottsdale Ear, Nose & Throat; where her lifetime of hearing problems was addressed effectively and treated with the delicate care that she desperately required.

    Regina’s journey began when she was taken to a regular paediatrician by her mother from a young age. Her ears were, what we describe as an audiologists recipe for disaster, ‘flushed out’.

    This dangerous procedure caused a nasty infection, which spread to her mastoid bone and, at the age of 15, she underwent a tympanoplasty mastoidectomy to stop the infection spreading. This only forbade her future struggles with hearing loss. 

    As with poor diagnosis, Regina was faced with another canaloplasty which didn’t work. Soon after, she received a BAHA, which is a cochlear implant in her skull that acts as a sound processor that detects sound and transforms it into vibrations. 

    However, suffering from a history of poor hearing care, she was unaware of the former issues her ear presented.

    By now, this would be described as any audiologists nightmare. But, we’re proud to have helped Regina on her road to optimum hearing and reconnect her to her loved ones.

    When she arrived at Scottsdale Ear, Nose & Throat it was evident that she was losing hearing on her right side. At this point, she was fitted with a ReSound hearing device, which provided the catalyst to a new and improved hearing.

    The first thing Regina noticed was the indefinite sound she had been making whilst emptying the dishwasher, completely unaware of the noise she was making!

    “I mean, the detail that I can hear now it’s like, Whoa, I didn’t realize I was making that much noise. I need to be quieter!”

    Treated with professional care, Regina received a comprehensive hearing assessment with Dr. Debra Hamila.

    “I just love, love, love Dr. Hamila, she is such a professional and loving person. I was so impressed with the office and what she did with the ReSound, I just love her.”

    Like many others, it takes years for people to realize they have a hearing problem. Regina described this moment as life-changing.

    “You don’t realise you’re walking with a rock in your shoe until you’re able to hear again. Especially now I’m a full-time Grammy Nanny, I can hear so much more and it has enriched my life incredibly.”

    What advice would you give to someone who is deliberating on taking the first step towards better hearing?

    “My advice to them would be to have a hearing test. Especially as we age our hearing goes down. It’s really unfortunate that people carry their pride and are not willing to learn to walk with the rock in their shoe. You don’t realise you’re waking with a rock in your shoe until you’re able to hear again.”

    Regina is one of many patients who has been impacted by our audiological services and we are proud to have been able to provide the tool towards better hearing and a lifetime of many more memories.